Please note, if cancelled in less than 24 hours before the appointment,  or in case of no-show, the order will not be refunded.


  • If you want to reschedule or cancel a Booking this must be requested and completed by either:
    • using your TheBrazilianWax account via the Website;
    • following the link in your Order Confirmation email; or
    • emailing our Customer Care team at
    • Calling us on 07927560046 
    • You may cancel a Booking within 24 hours of receiving your Order Confirmation provided the appointment is not due to take place in the next 24 hours. In such cases, we can offer you a refund – Paypal fee or reschedule. If, however, the appointment is due to take place within the next 24 hours, you will not be entitled to a refund or a credit note.
We Are


We pride ourselves on making waxing a more comfortable experience and to make each appointment to suit your needs, focusing on providing high-quality service and customer satisfaction in and round Central London.